| Services included | One-off | Monthly | Enterprise |
|---|---|---|---|
| Load debt(s) for collection | |||
| Automated collection letters sent to debtor | |||
| 24/7 access | |||
| Online customer support | |||
| Xero integration | |||
| API integration | |||
| Dedicated account manager | |||
| Customised on-boarding |
Your debtor letters are probably very similar to the iCollect letters. With iCollect it’s the fact the debtor letter templates are branded with a third party debt collection letterhead that offers the powerful weight that can’t be achieved by sending a debt letter from your own company letterhead.
You are able to combine more than one invoice to the same debtor. We suggest you load all the invoices outstanding in the system to confirm this. When loading the debt you will need to combine the amount and then load up each of the invoices to the documents tab.
We encourage you to work with your debtor to arrange a payment plan. On the occasion that a part payment is received then you enter the amount paid into the software and any remaining letters will adjust automatically to reflect the remaining amount due.
No, with iCollect there is no commission.